Company
This is Coconut.
One company. One workforce. Pay, Shop, Wireless, TV, Travel, Social, News; and the platform other businesses run on.
1
Brand across every product
9
Functional departments
3
Governing bodies
50
States served in the U.S.
Organization
Departments that make Coconut work.
Nine functional teams operate across every product line, from Shop and Wireless to Pay and TV, under one roof, one brand, one leadership team.
Accounting
Owns financial reporting, tax, treasury, and internal controls across every Coconut business, from Shop and Wireless to Pay and TV. Partners with Legal on filings; works with the Board's Audit Committee on assurance.
Human Resources
Runs the associate experience end to end: recruiting, onboarding, benefits, compensation, DEI, and workplace culture.
Information Technology
Builds the internal platforms Coconut runs on; identity (Entra plus Coconut Authenticator), endpoint management, infrastructure, and the internal tools every other department depends on.
Legal
Corporate, commercial, product, privacy, employment, and regulatory counsel. Supports M&A, licensing, and the compliance programs behind Pay, Wireless, and TV.
Public Relations
Press, executive communications, and brand voice. Owns launch narratives, crisis response, and the newsroom that publishes corporate, product, and service updates.
Security
Physical security, product security, and cybersecurity across the group; including the SOC, red team, incident response, and the identity controls that gate associate access.
International
Regional operations and market expansion outside the U.S. Localizes products, negotiates carrier and payment partnerships, and runs in-country associate teams.
Workforce Development
Coconut's training and enablement arm. Certifies associates on every product line and delivers the same curriculum to Coconut for Business customers who want to upskill their staff.
Coconut for Business
The commercial team that packages Coconut products; Wireless, Pay, AI, Shop, contact center, and more; into subscriptions and bespoke solutions for other companies.
Corporate governance
How Coconut is governed.
Three bodies set direction and oversee risk: the Advisory Board, the Board of Directors, and the Executive Leadership Team.
Advisory Board
Independent, non-fiduciary counsel on strategy, markets, and technology.
Board of Directors
Elected fiduciaries; Audit, Compensation, Nominating, Risk, Finance.
Executive Leadership
Day-to-day operators reporting through the CEO to the Board.